Frequently asked questions

Questions and answers

How do TVs connect. What hardware do I need?

Any screen that can open a web page works. Most venues use a smart TV’s built-in browser, or a small media stick/mini-PC plugged into an HDMI port. Each menu has its own public display URL. Open that URL in full-screen on the screen and it stays live, auto-paginating and refreshing on its own. There’s no proprietary box to buy and nothing to install.

Do customers need an app for the QR menu?

No. Customers scan the QR code with their phone camera and the live menu opens in their web browser. It’s the same menu data from your TV display. There’s nothing to download and no account to create.

Can I manage multiple locations?

Yes. One account can hold multiple locations. Each location can have multiple menus. Include a tap list, a wine list, and a food board. Each location keeps its own reusable item catalog. You manage everything from your mobile with a single login.

How does billing work?

Menu Tools has two plans. Basic is $20 a month and runs up to two active menus at a time. Pro is $40 a month and runs unlimited menus. Both plans include every template, location, and feature, and both start with a 14-day free trial. Self-service setup is free, and you can publish your first menu in minutes. If you would rather we build your menu for you, we offer custom setup for a one-time fee. See the pricing page for the current details.

Who owns my data?

You do. Your menus, items, pricing, and media belong to you. We store them only to render your displays and QR menus. You can edit or remove them at any time. Our privacy policy sets out exactly what we collect, how long we keep it, and how you ask us to delete it.

How fast do menu changes appear?

Quickly. Edit an item or price from your laptop or phone and your TV displays refresh on their own, typically within about five minutes. QR menus show the change immediately the next time a customer opens the link, because they load the same live menu data.